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Privacy Policy

Last updated: August 17, 2025

1. Information We Collect

We collect the following information when you use our services:

• Personal information: name, email, phone number, company details
• Device information: description of problems, photos, documents
• Communication records: emails, messages, support tickets

2. How We Use Your Information

We use your information to:

• Provide repair services and communicate about your order
• Send service updates and repair status notifications
• Improve our services and customer support
• Comply with legal obligations

3. Information Sharing

We do not sell or rent your personal information. We may share information with:

• Service providers who assist in our operations
• Legal authorities when required by law
• Third parties with your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent for marketing communications

6. Cookies

Our website uses cookies to improve user experience. See our Cookie Policy for details.

7. Contact Us

For privacy-related questions, contact us at info@efixlab.com